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Chiropractic First - IOI Mall Puchong

Updated 2026-08-10 · 1,290 reviewed · 58 listed · Scored from 172 Google reviews · How we rank ›

4.7(172) 86 composite score See reviews on Google ✓ Google-verified
Sports ChiropracticPrenatal & Postnatal ChiropracticTCM & Physiotherapy Integrated ClinicsSpinal Decompression & Disc TreatmentPediatric ChiropracticPosture & Scoliosis Correction
Chiropractic First - IOI Mall Puchong
Services
Sports Chiropractic, Prenatal & Postnatal Chiropractic, TCM & Physiotherapy Integrated Clinics
Reviews
172

What recent reviews say

Most visits yield visible improvement in back, neck, and hip pain within weeks. Doctors Dr. Si Moi, Dr. Mathumalar, and Dr. Koh Zu Xiang routinely perform thorough evaluations and gentle adjustments; the clinic insists on full spine x-rays before treatment. Staff are friendly and responsive to urgent scheduling.

The main friction point arises after initial consultations: the clinic refers patients to external radiology centers and declines further package use if x-rays are not purchased immediately. Wait times for first appointments can stretch three weeks. Those who proceed past this hurdle report sustained improvement and appreciate the structured, evidence-based approach.

Praised for
  • pain relief after treatment
  • gentle and professional doctors
  • clean, organized clinic
  • friendly and attentive staff
  • full spine x-ray before treatment
  • noticeable improvement in mobility
Watch-outs
  • long wait times for appointments
  • forced x-ray referrals with upfront payments
  • packages not honored if x-rays not purchased
skilled-adjustmentpain-relief-effectivefriendly-staffprofessionalclear-explanationclean-clinicgentle-techniquenoticeable-improvementgood-follow-upconvenient-locationhard-sell-packageslong-wait-timespoor-communication
Best for: Puchong residents with chronic back or neck pain seeking evidence-based chiropractic care.
Think twice if: Consider elsewhere if you want treatment to begin immediately without external x-rays or prefer transparent pricing upfront.

Strengths

  • Full spine x-ray diagnostic protocol before treatment
  • Multiple certified doctors (Si Moi, Mathumalar, Koh Zu Xiang)
  • Diverse adjustment techniques (Diversified, Thompson Drop, Activator, SOT)
  • Home care advice and posture tips provided

Worth knowing

  • Dr. Si Moi (long-serving; noted for gentleness)
  • Dr. Mathumalar (attentive follow-up care)
  • Dr. Koh Zu Xiang (professional; recommended for chronic cases)
  • Full spine x-ray required before any treatment
  • External radiology referral with upfront payment required
  • Clinic reschedules urgently when needed
  • Home stretches and posture tips given at most sessions

What reviews say by service

Sports Chiropractic
Reviewers report pain relief in back, neck, and hip after a few sessions; Dr. Koh Zu Xiang highlighted for chronic cases.
Spinal Decompression & Disc Treatment
Website lists non-surgical spinal decompression and advanced techniques; limited review evidence of outcomes specific to this service.
Prenatal & Postnatal Chiropractic
No review text addresses prenatal care.
Pediatric Chiropractic
No review text addresses pediatric care.
Posture & Scoliosis Correction
One reviewer mentions posture and stretches given during treatment; insufficient detail.
TCM & Physiotherapy Integrated Clinics
Website lists soft tissue and trigger point techniques; no reviews specify TCM or integrated physiotherapy outcomes.

How it compares

  • Rated 4.7 against a 4.77 average across the 51 sports chiropractic businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 81
Review volume 97
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
146
4
17
3
1
2
1
1
7

Common questions

Do I need an x-ray before treatment?
Yes. The clinic requires a full spine x-ray before any treatment begins. You will be referred to a partner radiology center and asked to pay for the x-ray on the spot.
How long before I see improvement?
Most reviewers report noticeable improvement in back and neck pain after 2-4 weeks of treatment (a few sessions). One reviewer noted significant change after 12 treatments over 2 months.
How long is the wait for a first appointment?
First appointments can take 2-3 weeks to schedule, though the clinic will reschedule urgently if needed.
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Last updated 2026-08-10